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    (80 - 100%) Senior Technical Support Engineer

    ABB Schweiz AG

    ABB Schweiz AG, Untersiggenthal, Aargau

    Grossunternehmen

    6000 Angestellte (Schweiz)
    135000 Angestellte (global)

    Temporaneo: No Carico di lavoro: 80 - 100%
    Untersiggenthal, Aargau Lingua:en

    Inserzione originale / Candidarsi

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    Bei ABB unterstützen wir Industrien dabei, effizienter und sauberer zu arbeiten – und jede einzelne Person trägt hier
    dazu bei. Wir bieten allen Mitarbeitenden die Möglichkeit, Verantwortung zu übernehmen und die eigene Entwicklung aktiv
    voranzutreiben. Gemeinsam entstehen Lösungen, auf die alle stolz sein können. Wir suchen engagierte Talente, um
    gemeinsam die Welt voranzutreiben.

    Diese Position berichtet an:

    Business Manager - Commercial&Operations

    __

    Working in the Energy Industries division, based in eastern Europe, optionally worldwide, you will be cooperating with
    international teams to maintain the highest levels of customer satisfaction in our worldwide applied solutions for
    electrical power generation. Reporting to the Head of Product Support, you will perform various product and life cycle
    activities to assist in the development, launch, maintenance, and profitability of UNITROL, MEGATROL and SYNCHROTACT
    products.


    The work model for the role is: #LI-Hybrid

    You will be mainly accountable for:

    - Own product lifecycle management and continuous improvement by leading feasibility studies and managing global
    product changes (HW/SW/BOM, tools, documentation, etc.). You contribute to cost optimization, standardization, and
    continuous product enhancement in close collaboration with Product Management and R&D
    - Drive product quality and technical excellence by analyzing and resolving complex issues across a broad product
    portfolio. You engage directly with customers and perform remote diagnostics, lead root cause analysis (RCA), and
    ensure sustainable corrective actions to enhance product reliability and performance
    - Act as a global technical authority by providing expert support to ABB teams and business partners worldwide. You
    support project-specific adaptations, review engineered solutions, and guide standardization decisions aligned with
    long-term product strategy
    - Strengthen knowledge sharing and team capabilities by capturing learnings from support cases and translating them
    into structured knowledge documentation. You coach support line specialists and contribute to building strong global
    lifecycle support expertise

    Qualifications for the role:

    - Bachelor or master’s in electrical engineering
    - Minimum 8 years of experience in field service or engineering with Power Generation System know how, Embedded
    Software and Control Hardware plus Power Electronics (Experience with excitation systems is required)
    - Fluency in English, any other languages like German, French, or Spanish are an asset
    - Intrinsic attitude to drive innovation and improvement
    - Proven organizational skills with the ability to handle multiple projects simultaneously
    - High sense of responsibility and commitment
    - High degree of intercultural awareness

    Die Zukunft wird sauberer und intelligenter durch vielfältige Talente – neugierige, mutige und kreative. Wir schätzen
    Menschen mit unterschiedlichem persönlichem Hintergrund und Erfahrungen.

    Bereit, gemeinsam etwas zu bewegen?

    Jetzt direkt bewerben oder weitere Informationen zu ABB und unseren Lösungen weltweit entdecken unter:
    https://www.abb.com

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