Grossunternehmen |
6000 Angestellte (Schweiz) |
| Temporaneo: No | Carico di lavoro: 80 - 100% |
| CH-5400 Baden | Lingua:en |
| Homepage |
base: / meta-keywords: meta-viewport: width=device-width, initial-scale=1.0 Service Team Leader (f/m/d) 80-100%
==================================== At ABB, we help industries run leaner and cleaner—and every person here makes that
happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help
run what runs the world. This position reports to: Service Manager \_\_ ### Your Role and Responsibilities In this
role, you will lead a regional service team with diverse expertise in service planning, order processing, and service
execution within the Electrification business area. Together with your team, you will ensure comprehensive customer
support for Uninterruptible Power Supply (UPS) systems across the -speaking region of Switzerland. Reporting directly
to the Head of Service UPS Systems, you will make a significant contribution to the implementation of the service
strategy and the promotion of business growth. Through efficient planning and targeted allocation of resources, while
ensuring compliance with established processes, procedures, and guidelines, you will drive high service quality and
operational excellence. You will be mainly accountable for: * Leading, coaching, and developing a regional service team
consisting of Service Coordinators, Order Handling Specialists, Technical Support Engineers, and Field Service
Technicians, while fostering a motivating, safe, and performance-oriented work environment. * Taking overall
responsibility for all service activities, customer orders, and maintenance operations within the region, ensuring the
achievement of quality, performance, and commercial targets, maintaining customer relationships, and delivering high
levels of customer satisfaction. * Providing operational support to the team (approximately 60% of the role) in service
planning (FSL), including the review and approval of weekly reports and expense claims. * Ensuring the implementation
of and compliance with all occupational health and safety requirements. ### Your Qualifications * Technical vocational
training in Electrical Engineering, complemented by a job-related advanced qualification at Higher Technical College
level (e.g., Certified Technician, Master Craftsman, or equivalent). * Strong technical knowledge and hands-on
experience in the maintenance, servicing, commissioning, and repair of electrical installations. * Experience with
power electronics and/or UPS systems. * Several years of leadership experience in a similar position. * A flexible and
resilient personality with strong interpersonal and communication skills. * A structured and solution-oriented approach
to work and problem-solving. * Willingness to travel throughout Switzerland. * Proficiency in Microsoft Office
applications as well as SAP or other ERP systems. * Excellent and English language skills, both written and spoken;
French and Italian are an advantage. ### Benefits We also offer our employees the following benefits: * Employee Share
Acquisition Plan (ESAP) * REKA credits * Exclusive employee discounts (MyDiscounts / Swibeco) * Parental leave *
Contribution towards fitness and health programs * Eco Bonus (sustainability incentive) ### More About Us ABB’s Service
Division partners with customers to improve the availability, reliability, predictability, and sustainability of
electrical products and installations. The division’s comprehensive service portfolio includes product care,
modernization, and consulting services designed to enhance performance, extend equipment lifetime, and achieve new
levels of operational and sustainable efficiency. We help our customers keep resources in use for as long as possible,
maximize the value derived from them, and recover and regenerate products and materials at the end of their lifecycle.
This recruitment process is being managed by Talent Partner . Building a cleaner, smarter future takes all kinds of
minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and
experiences. Ready to make an impact? Apply today or visit to learn more about the impact of our solutions across the
globe. Requisition ID: JR00041779 Wichtig: Um bei ABB angestellt zu werden, müssen Sie alle lokalen
ABB-Beschäftigungsanforderungen/-prozesse vollständig erfüllen.  * ABB Schweiz AG Bruggerstrasse 66
5400 Baden * jid29f7510jm jit1041jm jiy26jm