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6000 Angestellte (Schweiz) |
| Temporaneo: No | Carico di lavoro: 80 - 100% |
| Baden, Aargau | Lingua:en |
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Bei ABB unterstützen wir Industrien dabei, effizienter und sauberer zu arbeiten – und jede einzelne Person trägt hier
dazu bei. Wir bieten allen Mitarbeitenden die Möglichkeit, Verantwortung zu übernehmen und die eigene Entwicklung aktiv
voranzutreiben. Gemeinsam entstehen Lösungen, auf die alle stolz sein können. Wir suchen engagierte Talente, um
gemeinsam die Welt voranzutreiben.
Diese Position berichtet an:
Service Engineering Manager - GMD
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Your role and responsibilities
In this role, you will ensure the effective delivery of the Service portfolio according to ABB's standard processes
and safety guidelines, ensuring customer satisfaction. Each day, you will provide technical support, act as a
specialist, and solve problems within your area of expertise. You will also leverage your expertise by proactively
communicating with both customers and ABB service sales and life cycle management teams to understand customer needs
and capitalize on business opportunities for service growth. The role includes on-site assignments up to 40% of the
time.
The work model for the role is: LI-Hybrid
This role contributes to the Business Line Mining & Materials in a global leadership role for the anchor product GMD
(Gearless Mill Drive). Main stakeholders include customers, internal service sales and life cycle management teams, and
other engineering disciplines.
You will be mainly accountable for:
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Providing technical support and solving problems via remote or on-site service, including installation and
commissioning, maintenance, repairs, trouble shooting, back-office engineering and consulting, retrofit engineering,
etc.
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Investigating customer needs through professional consulting. Additionally, managing customer relationships and
maintaining regular contact with key customers and acting as 24/7 support line for one complete week, approx. every two
months, depending on availability.
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Proactively suggesting product and quality improvements and communicating them within the ABB organization.
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Providing technical consulting on Service solutions to management and customers. You will join a truly international
and dynamic team, where you will be able to thrive.
Qualifications for the role
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A bachelor's or master's degree in electrical engineering or any related field.
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Proven experience as an electrical engineer, product specialist or in a similar technical role, preferably within the
power electronics sector.
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A collaborative, solution-focused approach with effective communication and relationship-building skills.
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Excellent communication and interpersonal skills, enabling seamless collaboration across departments and with
customers.
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Attention to detail, ensuring product conformity, accurate technical documentation, and adherence to quality standard.
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Fluency in English is required. Proficiency in other languages such as Spanish is a plus.
More about us
GREAT MINDS, GREAT MINES From cellphones, electric vehicles, batteries, wind farms...virtually every aspect of modern
life relies on the ores mined from the earth. But there must be a transformation. The demand for minerals has increased
significantly, making sustainable, safe, and productive mining more crucial than ever. ABB’s GMD is the most powerful
mill drive system in the market to power semi autogenous (SAG), ball and autogenous (AG) mills. This ’workhorse’ for
grinding operations combines a robust, service-friendly, and fit-for-purpose design to provide the highest throughput,
reliability, and availability for your processing plant.
Die Zukunft wird sauberer und intelligenter durch vielfältige Talente – neugierige, mutige und kreative. Wir schätzen
Menschen mit unterschiedlichem persönlichem Hintergrund und Erfahrungen.
Bereit, gemeinsam etwas zu bewegen?
Jetzt direkt bewerben oder weitere Informationen zu ABB und unseren Lösungen weltweit entdecken unter:
https://www.abb.com