Grossunternehmen |
6000 Angestellte (Schweiz) |
| Temporaire: Non | Taux: 80 - 100% |
| 5400 Baden | Langue:en |
| Site internet |
Service Team Leader (f/m/d) 80-100%
At ABB , we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to
lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Service Manager
__
Your Role and Responsibilities
In this role, you will lead a regional service team with diverse expertise in service planning, order processing, and
service execution within the Electrification business area. Together with your team, you will ensure comprehensive
customer support for Uninterruptible Power Supply (UPS) systems across the -speaking region of Switzerland.
Reporting directly to the Head of Service UPS Systems, you will make a significant contribution to the implementation
of the service strategy and the promotion of business growth. Through efficient planning and targeted allocation of
resources, while ensuring compliance with established processes, procedures, and guidelines, you will drive high
service quality and operational excellence.
You will be mainly accountable for:
- Leading, coaching, and developing a regional service team consisting of Service Coordinators, Order Handling
Specialists, Technical Support Engineers, and Field Service Technicians, while fostering a motivating, safe, and
performance-oriented work environment.
- Taking overall responsibility for all service activities, customer orders, and maintenance operations within the
region, ensuring the achievement of quality, performance, and commercial targets, maintaining customer relationships,
and delivering high levels of customer satisfaction.
- Providing operational support to the team (approximately 60% of the role) in service planning (FSL), including the
review and approval of weekly reports and expense claims.
- Ensuring the implementation of and compliance with all occupational health and safety requirements.
Your Qualifications
- Technical vocational training in Electrical Engineering, complemented by a job-related advanced qualification at
Higher Technical College level (e.g., Certified Technician, Master Craftsman, or equivalent).
- Strong technical knowledge and hands-on experience in the maintenance, servicing, commissioning, and repair of
electrical installations.
- Experience with power electronics and/or UPS systems.
- Several years of leadership experience in a similar position.
- A flexible and resilient personality with strong interpersonal and communication skills.
- A structured and solution-oriented approach to work and problem-solving.
- Willingness to travel throughout Switzerland.
- Proficiency in Microsoft Office applications as well as SAP or other ERP systems.
- Excellent and English language skills, both written and spoken; French and Italian are an advantage.
Benefits
We also offer our employees the following benefits:
- Employee Share Acquisition Plan (ESAP)
- REKA credits
- Exclusive employee discounts (MyDiscounts / Swibeco)
- Parental leave
- Contribution towards fitness and health programs
- Eco Bonus (sustainability incentive)
More About Us
ABB’s Service Division partners with customers to improve the availability, reliability, predictability, and
sustainability of electrical products and installations. The division’s comprehensive service portfolio includes
product care, modernization, and consulting services designed to enhance performance, extend equipment lifetime, and
achieve new levels of operational and sustainable efficiency. We help our customers keep resources in use for as long
as possible, maximize the value derived from them, and recover and regenerate products and materials at the end of
their lifecycle.
This recruitment process is being managed by Talent Partner .
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why
we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit to learn more about the impact of our solutions across the globe.
Requisition ID: JR00041779
Wichtig: Um bei ABB angestellt zu werden, müssen Sie alle lokalen ABB-Beschäftigungsanforderungen/-prozesse
vollständig erfüllen.
- ABB Schweiz AG
Bruggerstrasse 66
5400 Baden
jid29f7510x jit1043x jiy26x