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    Application Engineer - Customer Technical Support

    AGIE Charmilles SA

    AGIE Charmilles SA, CH-6616 Losone

    None Angestellte (Schweiz)
    None Angestellte (global)

    Temporaire: Non Taux: 100%
    CH-6616 Losone Langue:en

    Annonce originale / Postuler

    Site internet

    100%WorkloadLosoneLocationUnlimitedJob type Apply now

    Your tasks

    - Provide technical application support to customers for machine programming, process optimization, technology
    fine-tuning and machine performance improvement.
    - Deliver basic and advanced customer trainings on CNC / EDM applications, both at customer sites and company
    locations.
    - Perform test cuts, machine demonstrations and machine acceptance tests, both at company site and customer site.
    - Support Sales teams with feasibility studies, product selection, customer presentations, events and trade fairs.
    - Reproduce, analyze and report application issues, creating technical tickets and cooperating with internal teams to
    define effective solutions.

    Your profile

    - Technical background in mechanics, electronics, automation or a related industrial field.
    - Experience with CNC machines, machining processes, high-precision mechanics or industrial applications.
    - Knowledge of EDM technologies, such as Wire EDM or Die-Sinking EDM, is considered a strong advantage, but not
    mandatory.
    - Basic knowledge of metrology, measuring equipment and CAD/CAM software.
    - Availability to travel from Monday to Friday for approximately 60% of working time.
    - Strong problem-solving skills, customer orientation and good communication skills.
    - German language proficiency is mandatory, a good command of English is required, and knowledge of Italian is
    considered a plus.

    AGIE CHARMILLES, inventor of EDM (Electrical Discharge Machining), is known as a premium brand and innovation leader
    in wire, die-sinking, and hole-drilling EDM. Its automation-ready solutions are used in mold making and the production
    of high-end components, offering Swiss precision, reliability, and performance. Learn more...

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