Job Detail - | Find your Future

Retour

    Global Services Process Excellence Manager (Fixed-Term Contract, 12 Months) 80-100%

    Bühler AG

    Bühler AG , 9240 Uzwil

    Grossunternehmen

    3000 Angestellte (Schweiz)
    12500 Angestellte (global)

    Temporaire: Oui Taux: 80 - 100%
    9240 Uzwil Langue:en

    Annonce originale / Postuler

    Site internet

    Are you passionate about designing efficient, scalable business processes and digital backbones for a global service
    organization? In this role, you will shape and
    improve the end-to-end processes and supporting systems that enable workshop refurbishments, field service, and parts
    delivery.
    You will connect service execution processes with commercial processes, from quotation and order handling through
    planning, execution, invoicing, and performance follow-up. Working closely with global business stakeholders and IT
    teams, you will translate operational needs into standardized processes, clear requirements, and prioritized digital
    improvements.
    Join Bühler and help build a connected, data-driven, and customer-focused global Service organization, supporting our
    mission: ?Partnering for better outcomes."

    This is where you'll excel

    - You own and continuously improve global end-to-end processes and digital backbones for workshop refurbishments,
    field service, and Parts Delivery
    - You connect commercial and service execution processes-from quotation and order handling to planning, delivery,
    invoicing, and performance follow-up
    - You translate business needs into standardized process designs, requirements, and a prioritized improvement backlog
    - You partner with IT and business teams in an agile way of working to deliver scalable, practical solutions
    - You define process standards, governance, roles, and KPIs; drive global adoption and continuous improvement

    These are the skills you'll need

    - Degree in business, engineering, IT, operations, or a related field
    - Experience in process management, service operations, digital transformation, or enterprise systems in an
    international environment
    - Ability to translate business needs into process and IT requirements; experience with agile delivery is an advantage
    - Strong analytical, stakeholder management, communication, and prioritization skills
    - Comfortable working across global, cross-functional matrix organizations
    - Fluent English; additional languages are an advantage.

    VIVA Restaurant
    We offer our employees a daily fitness menu from 9, 00 CHF.

    Attractive mobility concept
    We offer an OSTWIND ZVV / Z-Pass + half-fare travelcard for CHF 365 + CHF 400 public transport credit as well as an
    attractive first-class travelcard or free parking.

    Health-Port
    We are committed to preventive health care through laboratory analyses, massages, nutritional advice, physiotherapy,
    group courses and a company doctor.

    Attractive vacation entitlement
    Enough time for relaxation and personal interests - we offer from 25 to 30 days of vacation per year depending on age.

    Employer-funded pension plan
    The Bühler Pension Fund offers Bühler employees an independent pension fund that ensures reliable financial security
    in retirement: www.pk-buhler.ch

    Mobile phone subscriptions
    We offer special conditions for cell phone subscriptions via Mobilezone with Sunrise and Swisscom.

    Questions? We are happy to answer them!
    Franziska Oertel
    HR Recruiting and Marketing Specialist
    Linkedin

    Creating impact together at Bühler!

    Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose
    parts were manufactured with our machines.
    Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock
    sustainable business opportunities in the global food, feed, and mobility industries.
    We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions.
    Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.

    - You own and continuously improve global end-to-end processes and digital backbones for workshop refurbishments,
    field service, and Parts Delivery
    - You connect commercial and service execution processes-from quotation and order handling to planning, delivery,
    invoicing, and performance follow-up
    - You translate business needs into standardized process designs, requirements, and a prioritized improvement backlog
    - You partner with IT and business teams in an agile way of working to deliver scalable, practical solutions
    - You define process standards, governance, roles, and KPIs; drive global adoption and continuous improvement

Retour