Grossunternehmen |
3000 Angestellte (Schweiz) |
| Temporaire: Oui | Taux: 100% |
| 9240 Uzwil | Langue:en |
| Site internet |
Global Services Process Excellence Manager (Fixed-Term Contract, 12 Months)
Creating impact together at !
Two billion people eat food every day that was produced with equipment. One billion people drive vehicles whose parts
were manufactured with our machines.
aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable
business opportunities in the global food, feed, and mobility industries.
We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions.
Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.
Global Services Process Excellence Manager (Fixed-Term Contract, 12 Months)
Are you passionate about designing efficient, scalable business processes and digital backbones for a global service
organization? In this role, you will shape and
improve the end-to-end processes and supporting systems that enable workshop refurbishments, field service, and parts
delivery.
You will connect service execution processes with commercial processes, from quotation and order handling through
planning, execution, invoicing, and performance follow-up. Working closely with global business stakeholders and IT
teams, you will translate operational needs into standardized processes, clear requirements, and prioritized digital
improvements.
Join and help build a connected, data-driven, and customer-focused global Service organization, supporting our
mission: "Partnering for better outcomes."
This is where you'll excel
- You own and continuously improve global end-to-end processes and digital backbones for workshop refurbishments,
field service, and Parts Delivery
- You connect commercial and service execution processes-from quotation and order handling to planning, delivery,
invoicing, and performance follow-up
- You translate business needs into standardized process designs, requirements, and a prioritized improvement backlog
- You partner with IT and business teams in an agile way of working to deliver scalable, practical solutions
- You define process standards, governance, roles, and KPIs; drive global adoption and continuous improvement
These are the skills you'll need
- Degree in business, engineering, IT, operations, or a related field
- Experience in process management, service operations, digital transformation, or enterprise systems in an
international environment
- Ability to translate business needs into process and IT requirements; experience with agile delivery is an advantage
- Strong analytical, stakeholder management, communication, and prioritization skills
- Comfortable working across global, cross-functional matrix organizations
- Fluent English; additional languages are an advantage.
Questions? We are happy to answer them!
Oertel
HR Recruiting and Marketing Specialist
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