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    Service Solution Architect Enterprise Business 80-100%

    Siemens Schweiz AG

    Siemens Schweiz AG, Zug

    Grossunternehmen

    5900 Angestellte (Schweiz)
    351000 Angestellte (global)

    Temporaire: Non Taux: 80 - 100%
    Zug Langue:en

    Annonce originale / Postuler

    Site internet

    We transform buildings

    With technology for smart and sustainable buildings and infrastructure, we transform the everyday for everyone. By
    combining the real and digital worlds, we empower our customers to reach their decarbonization goals, lower their
    operating costs and achieve world-class experiences for people

    Within Siemens Smart Infrastructure, you will be part of our Buildings Business Unit, which brings together the full
    portfolio of products, software and services for buildings and adjacent infrastructure

    Join our team as a Service Solution Architect and be at the forefront of revolutionizing the world's infrastructure.
    Play a key role in driving growth and transformation within Siemens Smart Infrastructure Building’s Business Unit

    Location: This position will be located in either Zug, Switzerland or within the EU & UK

    Prerequisite is, in any case, your legal eligibility to work in the respective country and there will not be the need
    to relocate. An engaged and multinational team will be happy to introduce you in our environment

    The Role

    As a Service Solution Architect in the Enterprise Business, you will play a decisive role in shaping profitable,
    outcome-based service agreements for our largest and most complex customers worldwide. This role sits at the
    intersection of sales, technology, and digital services and is critical during the bid and presales phase

    You act as the bridge between Enterprise Sales, Global Enterprise Customers (GEC), countries/LCBs, and the Digital
    Service Center (DSC)—translating customer challenges into scalable, digitally enabled lifecycle service solutions that
    are technically sound, commercially compelling, and executable

    This role is designed for a professional who combines consultative selling, deep building technology expertise, and
    hands on digital service know how to turn complexity into customer value and designing a winning Digital Service
    Solutions for Global Enterprise Customers

    Key responsibilities

    Customer challenge translation & bid phase leadership

    - Collaborate with Account Managers to understand customer pain points and business goals during bids
    - Translate needs into structured, value-driven service solution concepts

    End-to-End Service & Lifecycle solution design

    - Design comprehensive service agreements and lifecycle programs tailored to enterprise needs
    - Leverage digital, remote, analytics, and outcome-based service models

    Technical architecture & installed base expertise

    - Develop scalable, technically sound solutions based on installed systems, data, and compatibility
    - Ensure alignment with cybersecurity, connectivity, and portfolio standards

    Digital services & outcome-based solutions

    - Promote digital, cloud, and analytics-driven services including diagnostics and optimization
    - Drive adoption of outcome-based, performance-focused service contracts

    Commercial enablement & pricing

    - Balance scope, value, and cost while leading pricing for digital service offerings
    - Coordinate globally to ensure competitive, profitable, and differentiated proposals

    Country, DSC & execution alignment

    - Align with countries and Digital Service Center to validate solutions and ensure smooth execution
    - Oversee estimates, delivery handover, and ongoing service ownership and reporting

    Thought leadership & capability building

    - Engage customers with pre-sales thought leadership and strategic insights
    - Build internal capabilities through trainings, workshops, demos, and webinars

    Your profile

    - Bachelor’s or Master’s degree in Engineering, Business Economics (or comparable)
    - 5+ years of relevant experience (or 10+ years across diverse roles) in service solution design, presales, digital
    services, consulting, or enterprise B2B environments
    - Proven experience supporting enterprise bids and translating customer needs into commercial service solutions
    - Strong knowledge of Building Automation, HVAC, Fire Safety, Energy Systems, and lifecycle service models
    - Solid understanding of Digital Services, including remote services, cloud solutions, analytics, and data driven
    offerings
    - Expertise in OT/IT integration, building data analytics, and Fault Detection & Diagnostics
    - Strong technical and analytical capability to navigate complex systems and develop structured, solution-oriented
    approaches
    - Commercially astute with consultative skills, able to articulate clear value-driven, outcome-based propositions
    - Effective communicator and influencer across account teams, program managers, and senior stakeholders in global bid
    environments
    - Self-driven, resilient, and adaptable, with strong ownership and the ability to perform in fast-paced international
    settings
    - Fluent in English (spoken and written)
    - Role may be home office based within Europe with global customer engagement

    Employee benefits

    - 2–3 days per week of mobile working is standard
    - Mobility allowance
    - Varied further training opportunities
    - Access to employee share programs
    - Further information about employee benefits can be found here

    Our corporate culture – your new working environment

    The culture at Siemens Switzerland is more than just a working environment – it is at the heart of our day-to-day
    interactions and the key to our success. Siemens Switzerland offers a future-oriented working environment characterized
    by innovation, sustainability and personal development. We are characterized by personal responsibility, equal
    opportunities and diversity, to which every employee can contribute authentically. Flexible working models and remote
    working are a reality for us and enable our employees to achieve a good work-life balance. Learn more and find out if
    you are a good match with Siemens by taking our culture quiz!

    “ For me, it was one of the most progressive and best application processes I have gone through in my short career so
    far. The Strengthscope analysis showed me strengths that I wasn’t even aware of. ” (Service Technician Coordinator)

    News and stories

    See for yourself how innovative technology can change the present. If you want to find out more about what projects
    can be implemented using Siemens technology, here are some current examples.

    Frequently asked questions and contact information

    Here you will find a collection of frequently asked questions and a way to contact us directly.

    I look forward to receiving your application.

    Olger
    Talent Acquisition Partner

    Your way to Siemens - How we hire

    Information for recruitment agencies: Siemens is not accepting applications from recruitment agencies for this
    position. Thank you for your understanding.

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