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    Application Customer Success Manager (m/f/d)

    Georg Fischer

    Georg Fischer, Switzerland, Schaffhausen

    Grossunternehmen

    2500 Angestellte (Schweiz)
    12500 Angestellte (global)

    Temporaire: Non Taux: 100%
    Switzerland, Schaffhausen Langue:en

    Annonce originale / Postuler

    Homepage

    Your tasks:

    - Improve sales effectiveness by liaising with key accounts teams to deliver programs that include hosting "C" level
    executives' tours and visits of GF Piping Systems, expert roundtables, training curriculum, and reference case showcase
    - Developing customer engagement and advocacy programs with key customers to ensure they succeed with our solutions
    and support our future business development and innovations
    - Ensure high-quality customer contact and commitment with deep industry knowledge and understanding of client needs
    - Actively engage with stakeholders (Sales Companies, Key Account, CSM, Product Managers, etc.) from a variety of
    backgrounds and maintain professionalism to help plan and define a customized agenda for the Customer Experience Centre
    - Monitor customer health through data and satisfaction surveys
    - Collaborate with product management, specialized solutions, and other departments to provide insights and feedback
    for innovation improvements based on customer feedback
    - Regularly monitor and analyze customer success program effectiveness and performance

    Your profile:

    - A technical background in the piping industry (or in a similar industry) with extensive experience in sales is
    mandatory
    - Distinct abilities to act as a host and a hospitality attitude
    - Strong organizational and presentation skills
    - A consultative approach to sales and business development
    - Ability to interact with "CW suite people, and across other stakeholders levels
    - Strong listening skills associated with consultative selling
    - English on a very good level, German would be an asset

    Benefits

    Clear vision and purpose "We are a sustainability and innovation leader providing superior customer value" is our
    vision and this is what guides us. Our purpose "becoming better every day - since 1802" is what inspires us in our
    daily work. Sustainability and innovation focus We have high sustainability and innovation goals. Let's work towards a
    sustainable future together. Excellent learning tools At GF we provide development opportunities for everyone. We offer
    global learning tools as well as trainings and specialized courses. Great career opportunities GF as a global acting
    company provides many opportunities regarding career growth. We also offer a dedicated talent management process
    (MyNextBigStep@GF) to boost your career. Flexible working conditions Wherever possible we offer flexible working hours
    as well as the possibility to work remotely. Free parking We provide free parking spaces for all employees. Sport
    Activities We support the purchase of a fitness studio membership from the center of your choice with a subsidy. We
    also offer active health promotion with other sport activities. Very attractive pension scheme GF offers all employees
    an excellent pension plan.

    Your contact

    René PaparussoTalent Acquisition Manager +41 52 547 10 79 Web Ebnatstrasse 111
    8201 Schaffhausen
    Switzerland View larger map Applications from agencies will not be considered.

    Your work route

    Apply now

    Who we are

    GF Piping Systems is the world's leading supplier of piping systems. We enable the safe and sustainable transport of
    fluids. Our business is driven by industry-leading sustainability levels, innovation through digital solutions and
    investment in a culture based on performance, learning and caring.

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