Grossunternehmen |
6000 Angestellte (Schweiz) |
| Temporär: Nein | Pensum: 80 - 100% |
| Quartino, Tessin | Sprache: en |
| Homepage |
Bei ABB unterstützen wir Industrien dabei, effizienter und sauberer zu arbeiten – und jede einzelne Person trägt hier
dazu bei. Wir bieten allen Mitarbeitenden die Möglichkeit, Verantwortung zu übernehmen und die eigene Entwicklung aktiv
voranzutreiben. Gemeinsam entstehen Lösungen, auf die alle stolz sein können. Wir suchen engagierte Talente, um
gemeinsam die Welt voranzutreiben.
Diese Position berichtet an:
Principal Technical Support Engineer
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In this role, you will have the opportunity to ensure that change notifications by the Agile teams of the UPS product
lines consider the serviceability of the products. You will engage with the change managers of the Agile teams and the
stakeholders within Service on a daily basis.
This role contributes to the Global Service Engineering team in Quartino. The main stakeholders include change
managers from the Agile teams of the UPS product lines in Quartino, service professionals responsible for technical
support, documentation, and spare parts, as well as supply chain specialists responsible for spare part creation and
stock management.
You will join a newly formed Service Engineering team, where you will have the opportunity to thrive.
The work model for the role is: #LI-Hybrid
You will be mainly accountable for:
- Analyzing new ECN (engineering change notices) for potential impact on Service
- Maintaining a tracker for ECN potentially affecting Service
- Run the meetings where Service stakeholders discuss ECN impact and suggest changes to the change leaders
- Track the updates to the ECN based on Service stakeholder consensus and approve acceptable ECN
- Track the execution of Service implementation of the ECN (Service News, Spare part (list) updates, information to
global technical support)
- Providing technical support and solving problems in own expertise area via remote or on-site service in any Service
category
- You will support the change managers pro-actively to improve the correctness, completeness, and effectiveness of the
Service aspects of the ECN
Qualifications for the role:
- A bachelor’s degree, diploma, or higher academic qualification in Electrical or Electronic Engineering
- At least 5 years of experience in similar roles, or 10 years of experience in UPS development or service roles
- Experience with the product lines manufactured in Quartino
- Experience with change management process and related documentation
- Experience in the Windchill change management system
- Proficiency in both verbal and written English communication (B2 level or higher) Knowledge of any other language is
a welcome asset
Die Zukunft wird sauberer und intelligenter durch vielfältige Talente – neugierige, mutige und kreative. Wir schätzen
Menschen mit unterschiedlichem persönlichem Hintergrund und Erfahrungen.
Bereit, gemeinsam etwas zu bewegen?
Jetzt direkt bewerben oder weitere Informationen zu ABB und unseren Lösungen weltweit entdecken unter:
https://www.abb.com