Grossunternehmen |
5900 Angestellte (Schweiz) |
| Temporär: Ja | Pensum: 80 - 100% |
| Zug | Sprache: en |
| Homepage |
Fixed Term Contract 18 months
We transform buildings
With technology for smart and sustainable buildings and infrastructure, we transform the everyday for everyone. By
combining the real and digital worlds, we empower our customers to reach their decarbonization goals, lower their
operating costs and achieve world-class experiences for people
Within Siemens Smart Infrastructure, you will be part of our Buildings Business Unit, which brings together the full
portfolio of products, software and services for buildings and adjacent infrastructure
Join our team as a Global Service Transformation Manager for SHERPA X and be at the forefront of revolutionizing the
world's infrastructure. Play a key role in driving growth and transformation within Siemens' Building Business Unit
Our shared journey could take you anywhere...where would you like to go?
Location: This position will be located in either Zug, Switzerland or within the EU & UK. Prerequisite is, in any
case, your legal eligibility to work in the respective country and there will not be the need to relocate. An engaged
and multinational team will be happy to introduce you in our environment
Please note that this is an 18-month fixed-term contract
The Role
- In your role as Global Service Transformation Manager, you will lead the global rollout and adoption of GSPF,
calculation tools, and SPM, ensuring consistent implementation across regions and alignment with strategic service
transformation objectives
- You will act as the primary Subject Matter Expert, providing guidance, governance, and expert support to
stakeholders while driving standardization, capability building, and continuous process improvement
- You engage for the roll-out of the service application with various stakeholders within our LCB’s, e.g. service and
operations management, local implementation managers and subject matter experts
- You collaborate with product managers for the service application and enable the organization to effectively
implement and adopt the new service applications and service delivery processes
Your new responsibilities
- Manage the end-to-end deployment of service applications such as the Global Works: forService platform ( this is a
Siemens-specific digital platform)
- Engage with LCB management, get local stakeholder commitment
- Drive change management and rollout of service applications as part of a transformation to state-of-the-art
technology always considering the need for harmonization and standardization of data and processes
- Develop implementation plans and ensure the availability of adequate training and documentation for the roll-out of
service applications in close collaboration with product management and operations integration
- Plan and track the deployment of service application and their adoption in LCB/assigned country roadmaps,
implementation plans and dashboards
- Drive productivity improvements in conjunction with LCBs for tech and tool business plan
- Identify optimization measures and challenge existing methods and workflows in countries with the goal to accelerate
the adoption of service applications
- Contribute to the continued enhancement of service applications by identifying and supporting the definition of
value propositions and use cases that best fulfil the needs of customers and employees
Your Profile
- Bachelor‘s degree in business, computer science, engineering or similar education. A combination of technical and
business degree is preferred
- Five years plus of professional experience in the service business or in product management, ideally related to
business digitalization or building technology
- Experience working within a Strategic Product Management and Global Sales & Project Framework environment
- A background in building automation, fire safety, security or related building management systems / services would
be a strong advantage
- Essential to be an expert in Microsoft Dynamics 365 Field Service
- Possess a desire for achieving a high level of process efficiency and data consistency and are familiar with service
/ operations relevant technology and tool environments
- Experienced in project /rollout management and change management
- Have an energetic personality, used to taking on responsibility and working on own initiative with high
self-motivation, strong business sense and target oriented approach to thrive in a global environment with virtual teams
- Have excellent communication and interpersonal skills, to be able to interact with stakeholders at all levels and be
effective as part of a global team
- Fluency in English is a prerequisite, applicants speaking Spanish / Italian / Portuguese, or any other language have
an advantage
- Ability and flexibility to work in a distributed & matrix organizational setup
- You are willing to travel up to 10% of your time
Employee benefits
- 2–3 days per week of mobile working is standard
- Mobility allowance
- Varied further training opportunities
- Access to employee share programs
- Further information about employee benefits can be found here
Our corporate culture – your new working environment
The culture at Siemens Switzerland is more than just a working environment – it is at the heart of our day-to-day
interactions and the key to our success. Siemens Switzerland offers a future-oriented working environment characterized
by innovation, sustainability and personal development. We are characterized by personal responsibility, equal
opportunities and diversity, to which every employee can contribute authentically. Flexible working models and remote
working are a reality for us and enable our employees to achieve a good work-life balance. Learn more and find out if
you are a good match with Siemens by taking our culture quiz!
“ Siemens is one of the pioneers of technology, and to be part of it makes me kind of proud. ” (Team Leader)
News and stories
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can be implemented using Siemens technology, here are some current examples.
Frequently asked questions and contact information
Here you will find a collection of frequently asked questions and a way to contact us directly.
I look forward to receiving your application.
Olger
Talent Acquisition Partner
Your way to Siemens - How we hire
Information for recruitment agencies: Siemens is not accepting applications from recruitment agencies for this
position. Thank you for your understanding.