Grossunternehmen |
6000 Angestellte (Schweiz) |
| Temporär: Nein | Pensum: 80 - 100% |
| Baden, Aargau | Sprache: en |
| Homepage |
Field Service Technician (80 – 100%)
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to
achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across
all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where
each and every one of us, individually and collectively, welcomes and celebrates individual differences.
ABB Robotics is a leading supplier of industrial robots and robot software, equipment and complete application
solutions. We are a trusted partner who continues to redefine robotics automation, with a focus on collaborative
solutions, which allow humans to work safely alongside robots without the need for barriers. In this Field Service
Technician position, you will provide technical support for ABB robotic systems in the Robotics Customer Service
Switzerland, delivering superior, professional service, remotely or on-site. Your hands-on experience and knowledge of
customer needs will help you not only to build strong customer relationships, but also to actively identify and develop
new business opportunities.
This position reports to
Service Manager
Your responsibilities
- Providing remote or on-site technical support for customers
- Exceeding customer expectations by appreciating and anticipating current and potential needs
- Troubleshooting potential equipment failures and proactively taking measures to offset/prevent and inform internal
partners
- Coordinating logistics of resources and spare parts for all site service jobs
- Suggesting product and process improvements within the business to enhance operations and customer service
Your background
- 2 years of experience in field service, working as service technician/engineer with automation products
- Sound knowledge of and hands-on experience in servicing, maintaining, commissioning and repairing of automation
products
- Knowledge of insert specialized software/platforms
- Ability to travel to domestic sites
- A collaborative, solution-focused approach and strong written and spoken communication skills
- A relevant vocational degree, e.g., industrial electronics
- Fluency in German and English
Benefits
- Canteen
- Flexible work practices
- Childcare
More about us
ABB Robotics & Discrete Automation is a pioneer in robotics, machine automation and digital services, providing
innovative solutions for a diverse range of industries, from automotive to electronics to logistics. As one of the
world’s leading robotics and machine automation suppliers, we have shipped over 500,000 robot solutions. We help our
customers of all sizes to increase productivity, flexibility and simplicity and to improve output quality. We support
their transition towards the connected and collaborative factory of the future. ABB Robotics & Discrete Automation
employs more than 11,000 people at over 100 locations in more than 53 countries. www.abb.com/robotics We look forward
to receiving your application (documents submitted in English are appreciated). The recruiting process is being led by
Azra Filan, Talent Partner at ABB Switzerland Ltd. If you want to discover more about ABB, take another look at our
website www.abb.com. #LI-hybrid ABB Data Privacy Statement: https://new.abb.com/privacy-notice/candidate